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Introduction and Scope

Welcome to the privacy policy of Jivoxa. We value your privacy and are deeply committed to protecting the personal data you share with us. This document outlines our practices regarding the collection, use, storage, disclosure, and protection of your personal information as you interact with our service landing page. Our comprehensive approach ensures that not only do we meet the highest standards of data security and user confidentiality, but also comply with all relevant privacy regulations applicable in our region.

Our privacy practices are designed to be fully transparent, giving you detailed insight into the type of information we collect, your rights regarding such information, and the processes in place to secure your personal data. Whether you are a prospective or current user, please read this policy carefully. By using our landing page and engaging with our services, you indicate your understanding and acceptance of the practices described herein.

This privacy policy is effective as of 02.20.2025 and will remain in effect except with respect to any changes in its provisions in the future. We reserve the right to update or modify this policy at any time. All changes will be posted on this page and will be effective immediately upon posting.

Data Collection and Processing

When you visit our service landing page, we may collect various types of personal data in order to deliver our services in a personalized and secure manner. The types of information collected include, but are not limited to, the information you voluntarily provide when contacting us, signing up for newsletters, filling out forms, or engaging with interactive elements of our website.

The information may include your name, email address, physical address (5243 | Waldron Drive Northeast | Lacey | 98516 | United States). Additionally, we may collect technical data including your IP address, browser type, device information, and details about how you arrived at and navigate through our site.

We collect your personal data through various means such as online forms, surveys, cookies, and other tracking technologies. The purpose of this collection is to improve our services, maintain a safe user experience, and tailor our communications to your interests.

We ensure that the processing of your personal data is carried out based on a lawful basis, including but not limited to the fulfillment of contractual obligations, compliance with legal requirements, and, where applicable, your explicit consent.

How We Use Your Personal Information

The personal data we collect is used for a variety of purposes including:

  • To provide, operate, and maintain our website and services;
  • To improve, personalize, and expand our website and services based on your interactions;
  • To understand and analyze how you use our website, and to develop new products, services, features, and functionalities;
  • To communicate with you, either directly or through one of our partners, for customer support, to provide updates and other information relating to the website, and for marketing and promotional purposes;
  • To process transactions and send you related information, including purchase confirmations and invoices;
  • To find and prevent fraud and other illegal activities, ensuring a secure online experience;
  • To comply with legal obligations and enforce our policies.

In some cases, we may use aggregated or de-identified information for statistical purposes or analysis. This data cannot be used to identify you as an individual.

User Rights and Data Control

At Jivoxa, you enjoy complete control over your personal information. In line with applicable privacy laws and regulations, we provide you with the following rights:

  • Access and Portability: You have the right to request access to the personal data we hold about you. Upon verification of your identity, we will provide a copy of your information in a structured and commonly used electronic format for your own records or transfer.
  • Correction and Updates: If any of your personal information is inaccurate or incomplete, you have the right to request that corrections be made. Updates can be provided through our website forms or by directly contacting our support team.
  • Deletion and Removal: You may request that we delete or remove your personal data from our records. This right to erasure includes the removal of information from our primary databases and any associated backups, subject to applicable statutory retention periods and legitimate business purposes.
  • Data Restriction: In certain circumstances, you have the right to restrict the processing of your personal data. Once such a restriction is requested, we will limit the processing of the relevant data until the issue is resolved satisfactorily.
  • Objection to Processing: You have the right to object to the processing of your personal data, particularly when data is processed for direct marketing purposes. Should you choose to exercise this right, please contact us using the details given in our "Contact Us" section.
  • Opt-Out of Marketing Communications: If you prefer not to receive marketing communications from us, you have the opportunity to opt-out at any time by following the instructions included in each marketing email or by contacting our customer support.

To exercise any of the rights mentioned above, please contact us via the provided communication channels ([email protected] for email). We will review your request in accordance with applicable laws and take appropriate steps, usually within a 30-day period.

Data Retention and Storage

The period for which we retain your personal data depends on several factors, including the purposes for which the data was collected and our legal and regulatory obligations. Generally, we will retain your data only for as long as it is necessary to process your requests and fulfill contractual or compliance requirements.

Once the data is no longer necessary for the stated purposes, we will securely destroy or anonymize it in accordance with industry best practices and applicable legal guidelines. Routine audits are performed to ensure compliance with our retention policies.

Specific retention durations may vary depending on the nature of the personal data and the applicable legal framework. Should you have any concerns or questions regarding our retention practices, please do not hesitate to contact us.

Data Security and Protection

Data security is a top priority at Jivoxa. We have implemented a variety of security measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Our security measures include, but are not limited to:

  • Encryption protocols for data transmission and storage;
  • Secure access mechanisms with multi-factor authentication for administrative access;
  • Regular vulnerability assessments and backup procedures;
  • Strict internal policies and staff training regarding confidentiality and data handling;
  • Limited access to personal data on a “need-to-know” basis only.

Although no method of transmission or storage is 100% secure, we are committed to ensuring that reasonable technical, administrative, and physical safeguards are in place to protect your personal information.

Amendments and Updates to This Policy

We are committed to maintaining an up-to-date privacy policy that reflects current regulatory requirements and industry best practices. As such, this privacy policy may be amended or updated periodically. We encourage you to review this policy regularly to ensure that you are informed of any changes.

In the event of material changes, we will make every reasonable effort to notify you by prominent notice on our website or via other direct means of communication. The updated policy will include a revised effective date, denoted by the macro 02.20.2025.

Contact Information and Assistance

If you have any questions, concerns, or requests regarding this privacy policy or our data handling practices, we invite you to contact us. Our team is dedicated to addressing your inquiries and ensuring that you fully understand your rights and our responsibilities under this policy.

You may reach us via email at [email protected]. Alternatively, you can visit our corporate office at:

5243 | Waldron Drive Northeast | Lacey | 98516 | United States

We will respond to your inquiries as soon as possible, and in any case, no later than 30 days from the date of your request. Should you wish to exercise any of your rights regarding the access, modification, or deletion of your personal data, please include sufficient information for us to verify your identity and process your request efficiently.

Additional Provisions and Disclaimers

The information contained in this privacy policy is provided for informational purposes only and does not constitute legal advice. While we endeavor to keep our policy updated in accordance with evolving data protection laws, you are encouraged to seek independent advice should you have any concerns regarding your privacy rights or the security of your personal data.

Our practices are reviewed regularly to ensure compliance with industry standards and any relevant statutory obligations regarding data protection. In instances where there is an overlap or conflict between multiple regulatory frameworks, we apply the more stringent standard to ensure maximum protection of your personal information.

Any failure on our part to enforce a provision of this policy does not constitute a waiver of our right to enforce that provision in the future. Similarly, if any provision of this policy is deemed invalid or unenforceable in any jurisdiction, the remaining provisions shall continue in full force and effect.

We also reserve the right to transfer your personal data in the context of any business transactions, mergers, or acquisitions, subject to appropriate safeguards as may be required by law.

Final Remarks

At Jivoxa, your privacy and the security of your data are of paramount importance to us. We are continuously working to enhance our security measures and policies to provide you with a reliable and safe online service experience. By using our landing page and engaging with our services, you acknowledge that you have read, understood, and accepted the terms of this privacy policy.

Thank you for trusting us with your personal information. Your privacy is our commitment, and we will continue to uphold our responsibilities with diligence and transparency.

Should you have any further questions or require additional clarification regarding our data practices, please do not hesitate to contact our privacy support team using the details provided above.

This privacy policy was last updated on 02.20.2025. We encourage you to review this document periodically as it will be subject to modifications based on emerging best practices and legislative changes.